Bixby Text Call, a new call feature for Galaxy devices from Samsung, lets you “automatically answer calls and find out why the person is calling.”
In this article, we show you how to enable and use the feature on your Galaxy phone, how it helps you avoid spam calls, and what the part does.
What is Samsung’s Bixby Text Call feature?
Bixby Text Call is another component added to Samsung’s voice partner Bixby on Universe gadgets. Bixby is a call transcription service that acts as an intermediary between you and the caller, allowing you to “answer calls without saying a word.” Samsung’s answer to Google’s Call Screen feature on Pixel phones is essentially this.
How does it work? Bixby will pick up a phone call on your behalf and inquire why the caller is calling. Bixby will transcribe the caller’s response in real-time so that you can view it on your screen. After that, you have the option of typing your response or choosing a quick one that Bixby will read aloud to the caller.
It’s similar to texting, but you use it for calls you don’t want to answer. You can use Bixby Text Call to converse with the caller without speaking if you receive a call while you are at work, for instance, so that your coworkers won’t be disturbed.
When the One UI 5 update started rolling out in November 2022, the feature was included, but it was only available in Korean. With the One UI 5.1 update, Samsung added help for English too, permitting more individuals to evaluate the assistance.
How to Use Bixby Text Call and Enable It
Make sure that the One UI 5.1 update is installed on your Galaxy phone before we look at how to enable Bixby Text Call. Navigate to Settings > About phone > Software information to determine which One UI version you are currently using. Go to Settings > Software update > Download and install to see if there is an update for One UI 5.1 or later.
To enable Bixby Text Call after you have finished, follow the steps below:
- Open the Phone app on your Galaxy device.
- Tap the three-dots menu and select Settings.
- Tap Bixby text call and toggle it on.
- Tap Language and voice, like English, and download the language add-on.
- You can also add custom responses via the Quick responses menu.
Now that Bixby Text Call has been activated, you can use it. Let’s see how it works.
Tap the Bixby text call button on the call screen when your phone rings, then swipe to answer. Bixby will inform the caller that you are using the service and that your responses will be read aloud to start the conversation.
You can read their responses and type in your own, continuing the conversation, assuming the caller does not immediately hang up—something that happens frequently when people hear a voice that sounds like a synthesized robot and keeps talking.
At any time, you can switch to a voice call or end it. The transcription is saved on your phone after the call is over, and you can access it from the Phone app’s information log of your calls.
How texting with Bixby helps you avoid spam calls
Although it is not recommended to use Bixby Text Call when calling friends, coworkers, family, or anyone you know, it is an excellent tool for dealing with spam calls. When we said that most people hang up on calls when they hear a voice that sounds like a computer, that also applies to spammers.
They are more likely to leave you alone and look for the next prey because the robotic voice of Bixby will immediately deter them from continuing the conversation out of fear of being recorded or disinterested that they are not speaking with a real person.
The following time you get a call from an obscure number that feels all in all too dubious, you can utilize Bixby Text Call to try not to need to address the guest.
To stop spammers, use Bixby Text Call
Bixby Text Call is only available in Korean and English at the time of writing, so the feature is pretty limited as of now. But if in the future Samsung adds support for more languages and improves its speech recognition algorithms, it can become accessible to more people around the world.